Title: A Study on Doctor Patient Relationship – A Cross Sectional Study on Satisfaction and Communication Aspects in Urban Chidambaram
Authors: Prabu.T, Venmathi.E, Govindarajan.P.K
DOI: https://dx.doi.org/10.18535/jmscr/v5i2.89
Abstract
Background: Doctor-patient relationship is a multifactor dependant entity and has evolved substantially to a more interactive relationship in past few generations. The changing scenario and its influence on the relationship particularly in developing countries require to be studied.
Objective: (1)To study the level of satisfaction in Doctor Patient Relationship from patient’s perspective.(2)To identify the factors leading to communication gap in Doctor Patient Relationship in a primary health care of RMMCH.
Methods: A cross sectional study done among the out patients of peripheral health care facility of Urban Chidambaram including 442 participants over a period of one week. Assessment of socio demographical, time involved in consultation and waiting, satisfaction and communication skills of physicians in patients’ perspective done with preformed questionnaire.
Results: The study included 442 patients attending the outpatient unit of the primary health care with majority between the age group 51 to 60 yrs ie 22.6%. The socio cultural factors did not show any significant association with the doctor–patient relationship. 95% of the consultations were reported to be highly satisfactory. Also 67% of the consultations resulted without communication gap (67%).
Conclusion: The practice of medicine firmly relies on the relationship between the doctor and his/her patient irrespective of their sociodemographical backgrounds.
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